NOTE: Beginning 6/22/24 ODPB customers will receive contract pricing or store pricing, whichever is better, when purchasing in Office Depot/OfficeMax stores with their SDP. 

• Must pay in store at time of purchase using cash, check, credit card or touch-and-pay options (Apple Pay, etc.). Account Billing is not an accepted method of payment for in store purchases.
• SDP is not a payment method for online, phone, or in-store purchases.
• For all in-store purchases, the customer’s store receipt will show their contract pricing.
• Store Discount Program numbers are 11-digits, begin with ’80’ and are always associated with a customer ID. The SDP number can be used as a search option in GMIL to locate customer details.
• Group Purchasing Organizations (GPO) / Community Portal Accounts may refer to it as Store Purchasing Program, this is how it’s listed on their card.

Assisting customers with SDP Mobile App QR Setup : 

• If they have an existing ODP Business website login (not the app), advise the customer to login, then assist the customer with the following steps:
• If they do not have a login, follow the Single User Form process. If there are Pop-up Comments or restrictions on creating an online account, submit a CRF.
• Once the customer has been setup with an ODP website login and SDP is enabled for the user assist the customer with the following steps:

• Click on the “My Account” link or the profile icon (circle at the top right)
• From the “My Account” page, click on the “Store Discount Program” under the “My Profile” menu.
• The creation page is pre-populated with your information, review it and make any needed changes, then click the Next button.
• You will now come to the confirmation page, if your information is not correct, use the Change button to go back to the previous page.  If correct, click Confirm.
• You should now receive a confirmation message that your application has been received.
• Your card/QR code will be available on the ODP Mobile App within 24 hours.